Train The Trainer
With Anexas Train the trainer training your soon-to-be trainers will become experts in:
- Effective communication
- Participant centred training
- Six stages of learning
- ADDIE Model
- Kirkpatrick Model
- Diverse learning styles.
- NLP techniques to identify learner styles
- Actively engaging and energizing learners
- Appealing to different learning styles
- Learning considerations for adult learners.
- Principles of Adult Learning
- Generational Differences
- International Differences
- Evaluation
- Measurement
- Selecting Appropriate Delivery Methods
- Core Instructional Methods
- Lecturing, Explaining and Demonstration
- Supporting Instructional Methods
- Cooperative learning and Discussion
- Usage of visual aids (types & benefits)
- Presentation versus Training
- Classroom engagement and management
- Managing challenging situations
- Demonstrate the four types of role-play.
- Demonstrate a variety of advanced brainstorming techniques.
- Demonstrate how to develop a case study.
- Demonstrate the technique of mind mapping.
- Demonstrate the use of advanced lecture techniques.
- Demonstrate the use of advanced discussion techniques.
- Demonstrate the use of games and experiential learning exercises
- Be a power presenter
- Dealing with tough training times
- Evaluating Training
Join Anexas for your Customer Service Excellence training now.
